User fwosar on Reddit posted a detailed evaluation yesterday that asserts ArenaNet used spyware to obtain information to then ban suspected cheaters from Guild Wars 2. Early this morning ArenaNet confirmed that they utilized computer software to target “programs that allow players to cheat and gain unfair gameplay positive aspects.”
Wosar’s post is filled having a great deal of technical jargon however the gist is this: ArenaNet had a piece of computer software included in versions of Guild War 2 from March 6th to March 27th that scanned all open processes on user’s PCs and sent that facts back to them. Even though they have been trying to find a particular set of programs, as noted in their response above, the computer software sent all information, relevant to what they had been looking for or not, back to them.
That is not some thing completely new to anti-cheat software, nonetheless. Blizzard Entertainment has utilized what they get in touch with their Warden client to do one thing related. The key difference is that Warden only scans for precise identifiers for distinct programs and then acts on that information and facts alone. When it really is hunting by means of loads of data to acquire to that, only what is relevant to anti-cheating is then reported back. Regardless of some of these safeguards, Warden has had its own controversies, needless to say.
As of now, the software program has been removed and is no longer on the current version of Guild Wars 2. We’ve got reached out to ArenaNet for further elaboration and confirmation on how the software was used and what information it obtained, as well as no matter if they program to make use of it again in the future and what they are doing using the facts they collected.
If you believe your account was unjustly banned, ArenaNet advised to contact Consumer Help to get it sorted.